Frequently Asked Questions

Everything you need to know about bringing style to your space.

What is the typical delivery timeframe for furniture?

Most of our curated pieces are delivered within 7-14 business days. Custom or oversized items may require additional time for specialized white-glove handling.

Do you offer a warranty on your home decor items?

Yes, all Creative products come with a one-year limited warranty covering manufacturing defects to ensure your home stays beautiful and functional.

What is your return policy for home accessories?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Are the materials used in your products eco-friendly?

Sustainability is at our core. We prioritize reclaimed woods, organic textiles, and low-VOC finishes across our entire collection whenever possible.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your shipment's progress in real-time.

Do you provide interior design consultations?

We do! Our Creative Design Team offers complimentary virtual styling sessions to help you select the perfect pieces for your unique layout and aesthetic.